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Cool As A Moose® Return Policy

We want you to be happy with your purchase from Cool as a Moose®. If you are not completely satisfied, you may return any item bought online within 30 days for a full refund or store credit. Please enclose a copy of your receipt, and be sure to include a daytime phone number. Items returned for refund or exchange must be in original condition and packaging.

You may exchange any item purchased online within 30 days for a $7.00 charge to cover shipping and handling. We ask that you please call us in advance so we can check that we have the item you’re requesting in stock and other details. Send the original item with receipt, along with your street address and daytime phone number to:

Cool As A Moose®
ATTN: Returns/Exchanges
128 Maine St
Brunswick, Maine 04011

Defective items
Please call us at 855-350-COOL (2665) if the item we shipped is defective. We will exchange the item or issue a full refund plus shipping cost. We handle defective items on an individual basis.

Please email with any additional questions.

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